Contact Us
Get help with your paystubs. Contact our support team for questions about templates, tax calculations, or billing.
How to Reach ExpertPaystubs
Email [email protected] for support with paystub generation, templates, tax calculations, downloads, refunds or billing. Support is handled by email and replies are aimed at within 24 hours. Billing and subscription questions are answered from the same address; there is no phone queue and no chatbot.
What to Include
For a billing question, include the email address used at checkout and the approximate date of purchase. For a document problem, include the template name and the pay frequency and state you selected — those three determine the calculation. Do not email full Social Security Numbers or bank details; they are never needed to resolve a support request.
Who Operates the Site
ExpertPaystubs is operated by Sweethelp LLC, the merchant of record shown on every card statement and on the checkout page. Payments are processed by Dodo Payments; the charge descriptor comes from that merchant record.